TULSA, Okla — A Royal Oaks resident contacted 2 News Oklahoma's Problem Solvers for help.
Tim Leisering said he's been dealing with roof leak issues since May 7.
"First time I had a leak, I was asleep and I was dreaming," said Leisering. "I was in this horrible storm, and I woke up and my ceiling fan was flinging water."
Because of the damage from the leak, he cleaned out much of his condo.
"This would be considered uninhabitable because you'll see we've got open walls, open ceiling," he said.
After his home insurance couldn't cover any more of the damage, he tried contacting his Homeowner's Association for help.
He wanted to file a claim for the damage with the HOA's insurance company, Country Financial.
His personal insurance company helped him check up on the HOA and contact anyone who could help.
He said the HOA was unresponsive and he waited weeks to receive any kind of assistance.
He contacted as many members from the HOA as he could, still receiving no help.
"Getting this silent treatment from anybody that I tried to reach out to is so disrespectful," he said. "Something doesn't smell right."
2 News reached out to Country Financial about the issue, but the company did not want to talk.
After Leisering spoke with 2 News, he gave us an update: his HOA is filing a claim with their insurance.
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